If you’re trying to access the Mixcloud platform you may have encountered a Connection timed out error. Mixcloud seems to use Cloudflare protection and DNS service infact the message continues with “The initial connection between Cloudflare’s network and the origin web server timed out. As a result, the web page can not be displayed.”
With a press release posted on Mixcloud’s social accounts, the company explains that, during scheduled maintenance on the data center where the servers are located, something went wrong with the direct effect of Mixcloud’s services offline. They also explain the issue is out of Mixcloud control’s as the issue has been on the data center level which is not owned by Mixcloud itself.
Mixcloud’s website, apps, and 3rd party integrations are currently offline. We expect theta to return shortly. We apologise for the inconvenience and are working with our partners to ensure their swift return.
At 4am GMT this morning, the company that owns our data centre (the physical place that houses Mixcloud’s servers) carried out some scheduled routine maintenance on our servers. Usually this would be an unnoticeable ‘blip in our uptime lasting five seconds or so. Unfortunately, due to circumstances out of our control in the data centre, something has gone wrong which has resulted in at being offline for a much longer period.
We are working with the data centre to to this issue as soon as possible. This is hugely disruptive for at and our global community of users and we are doing everything we can to repair this.
Thank you all for your patience and feedback.
Most of the time, big companies host their services on servers and data centers they don’t own. You may have heard about AWS, Google Cloud, Digital Ocean, Cloudways, and many other services that provide servers for any kind of use. Mixcloud has been for sure one of them. Scheduled maintenance is a pretty common thing on servers and data centers and issues can happen during the process. A 7+ hours downtime, tho, is pretty uncommon.
Unfortunately, we haven’t been able to find out the datacenter that is experiencing this downtime. We’ll keep you informed.