On Tuesday, users of the popular music streaming app Spotify reported a slew of errors and access issues. After 11 a.m. CT, service outages and other problems began.
It’s unclear what’s causing the app’s problems or how long it’ll take to fix them. Spotify’s official status Twitter account recently posted an update stating that the company is aware of the issues and is investigating them.
Many users on social media are reporting that their music isn’t playing or that they can’t get into the app at all.
Is Spotify down? According to Spotify Status, it may be for some users.
We’re aware of some issues right now and are checking them out! We’ll keep you posted.
— Spotify Status (@SpotifyStatus) November 16, 2021
The issue seems to be connected to Google Cloud Networking being down.
Down Detector, an independent outage monitor has seen a massive increase in Spotify down reports, with Down Detector UK recording over 16,000 Spotify down reports.
According to the site’s statistics, 51% of those affected are having problems with the Spotify app, while others are having issues with the website and audio streaming in general.
Other popular services such as Snapchat, Pokemon Go, and Rocket League have also been affected by the Spotify outage, which has resulted in users receiving an error 404 message.
Google Cloud Status.
Google confirmed an incident on its platform. The Incident began at 2021-11-16 10:10 (all times are US/Pacific).
Summary: Global: Experiencing Issue with Cloud networking
Description: We believe the issue with Cloud Networking is partially resolved.
Customers will be unable to apply changes to their load balancers until the issue is fully resolved.
We do not have an ETA for full resolution at this point.
We will provide an update by Tuesday, 2021-11-16 11:28 US/Pacific with current details.
Diagnosis: Customers may encounter 404 errors when accessing web pages.
Workaround: None at this time.
UPDATE Spotify has restored its services.
Everything’s looking much better now! Give @SpotifyCares a shout if you still need help.
— Spotify Status (@SpotifyStatus) November 16, 2021
